Please See Cancelation Policy related to your respective offering below:
“Confluence” CANCELLATION Policies:
Due to the small-group and highly curated nature of the Confluence experience, a 50% non-refundable deposit is required to confirm all bookings.
Confluence is intentionally designed around limited participant numbers in order to create a more personal, immersive, and meaningful experience for every guest. Once a space is reserved, we immediately begin committing accommodations, culinary planning, transportation logistics, staffing, and operational resources specific to that guest count.
Because these programs operate with small participant ratios and limited seasonal availability, cancellations can have a significant impact on the viability of the experience and often cannot be filled on short notice. The seasonal nature of the salmon migration and the short annual operating window also require advance planning and commitments across accommodations, food sourcing, staffing, and transportation.
For this reason, the deposit is non-refundable and represents a mutual commitment between guests and hosts in holding and preparing your space within the experience.
Payment Schedule
A 50% non-refundable deposit is required at the time of booking to reserve your space.
Remaining balances are due 60 days prior to the program start date.
Participant Cancellations
Deposits are non-refundable.
Cancellations made within 60 days of the program start date are non-refundable in full.
If a participant is able to fill their space with another suitable guest, we may be able to transfer payments at our discretion.
Program Changes or Cancellation by Bottom Dwellers Freediving
In the event that Bottom Dwellers Freediving must cancel a program due to unsafe conditions, insufficient enrollment, or unforeseen operational circumstances, participants will receive either:
a full refund, or
the option to transfer payments toward a future program.
Weather & Natural Conditions
Confluence is an outdoor wilderness immersion experience operating within dynamic natural environments. Weather, river visibility, water conditions, wildlife activity, and seasonal conditions may vary and can require adjustments to locations, schedules, or activities in order to provide the safest and best possible experience.
No refunds will be issued for itinerary adjustments related to weather, environmental, or natural conditions.
Travel Insurance
We strongly recommend participants purchase travel insurance that includes trip cancellation and interruption coverage.
STUDENT RESCHEDULing OR CANCELLATIONS:
With the small instructor to student ratios in Bottom Dwellers offers in order to provide the best instruction possible for our courses in our environment, Bottom Dwellers is unable to issue refunds for cancellations of our courses. Although we are unable to issue refunds for our courses we will happily reschedule your course date to the next possible course which works for both parties. The rescheduling of this course due to cancellation will see the applicable administration fees as follows
Student Medical Forms are organized and managed by each student. Once registered students have a duty to support their program by completing their medical form with Doctor’s Stamp and Signature included SHOULD IT BE REQUIRED. If there are any questions regarding the medical form it’s the students’ duty to ask and be on top of it well prior to their course dates. Failure to organize your own medical form prior to your course is not grounds for rescheduling or cancelling your course with Bottom Dwellers.
Deposits are non-refundable. Deposits held from course changes and cancellations are valid to be used within the season of cancellation as well as the following season’s courses. Past this point it is up to the discretion of Bottom Dwellers as to the validity of the course deposit.
Deposits are related to the monetary value of the deposits and not the course seat for which was acquired. When rebooking if course prices have changed the differences will be due in addition to the course change fees paid.
For courses with more than 30 days notice from your first day of instruction: move your course with Bottom Dwellers to another course date with a $75 administration fee charge.
For courses with less than 30 days notice from your first day of instruction: move your course to another course date with an administration fee of 25% of the total cost of the course.
For courses within 14 days notice: move your course to another course date with an administration fee of 50% of the total cost of the course.
For courses with less then 7 days notice or no notice; losing your full payment of the course may occur unless Bottom Dwellers sees otherwise fit.
*For line dives, there will be limited spots available on the line and cancellation of a booking means someone else missing out on the dive and possibly not being able to run the line. The following cancellation fees are to encourage smooth operation of line dives and having them fun and full. If we can fill your spot there will be only a cancellation fee of 50% of the cost of the spot on the line. If the cancellation results in the line being unable to run there will be no refund and you will forfeit the full cost of the spot on the line.
*For coaching sessions, as it is a private booking, please see the private booking section below
PRIVATE COURSE CANCELLATIONS (including coaching Sessions)
Private courses and coaching sessions are booked and set by the client/student in conjunction with Bottom Dwellers. By doing so, Bottom Dwellers has arranged, organized and scheduled specific dates for your course, putting them aside for your private booking. Due to the nature of this, no refunds will be made available for private bookings made with Bottom Dwellers.
For courses with more than 60 days notice of the first day of instruction a cancellation fee of 50% of the course costs may be collected by Bottom Dwellers. The remaining amount will be applied as credit as listed below.
For courses within 30 days notice of the first day of instruction a cancellation fee of 100% of the course costs may be collected by Bottom Dwellers.
Bottom Dwellers will work with you to reschedule your deposits or full payments for another date which is to be filled within a 1 year period from the date of cancellation. After this period, there will be no rescheduling unless Bottom Dwellers deems it possible. Private bookings are package price bookings and the full price of the booking must still be paid in full. There is no alteration of the package price through single person cancellations within the booking once the package price is agreed upon. It is to be paid in full as a package.
Bottom Dwellers CANCELLATIONS
At Bottom Dwellers we will do everything within our power to avoid any type of cancellation or postponing of our courses, coaching sessions and line dives. Due to some variables being out of Bottom Dwellers' control, there will be from time to time, the necessity to reschedule a course, coaching session or line dive. Such things including, but not limited to: weather events, pool cancellation out of Bottom Dwellers' control, and unforeseen circumstances with the open water site and location. You will be given the option to reschedule and complete any unfinished course segments at another date suitable to both yourself and Bottom Dwellers. If you need to finish missing course segments for reasons other than these out of Bottom Dweller's control, you can do so for $100/day during a future course date with availability. Bottom Dwellers reserves the right to cancel any course, coaching session and line dive dates if there is a less then efficient class attendance rate: (courses: less than 3 students registered); (coaching sessions: less than 2 registered students); (line dives: less than 2 registered students). If this occurs, Bottom Dwellers will give no less than 10 days notice of the change. Bottom Dwellers will then do its best to help rectify any situation arisen from cancellations to the best of their abilities.
REGISTRATION AND PAYMENT DETAILS
To secure your spot in a “freediving course”, Bottom Dwellers must receive your completed electronic liability waiver as consent to its terms, your specific course regsitration and either a 50% deposit or full payment for the respective course. Any outstanding course balance is due 2 weeks prior to the first Academic Sessions of your respective course. To make payments for our courses you may pay via e-transfer directly to Bottom Dwellers which may only be arranged after consenting to our liability release digitally.
Please follow the respective links to consult our Privacy Policy and Terms of Use Agreement at Bottom Dwellers.